Awais Gull

Background

About Awais Gull

Awais Gull Al Ain - UAE. Cell: 00971554650213 Email: raja.awais0304@gmail.com Dear Hiring Manager, I have more than Eight years of experience working in hospitality industry with current position as the Front Desk Team Leader at Ayla Hotels and Resorts and understand how a hotel works. I am a high school graduate and plan to make hotel work my career. In my current hotel job, I greet all guests as they enter the lobby and as they leave. I take reservations over the telephone and the computer and collect room fees. I complete guest room calls for maintenance needs and room service and I am the front line person when guests have a complaint or request. Whenever a guest has an issue, I first try to solve it myself but if I cannot, I seek the assistance of my Manager. My goal is to keep all guests happy and comfortable. I have excellent customer service skills and great interpersonal and verbal skills, all important when working in service industries. I believe that your hotel would be making a good choice by hiring me for a hotel job. I have experience and a good understanding of guest relations. I hope to hear from you soon to schedule an interview and my resume is attached. Sincerely, Awais Gull.