Seniority
Manager
Department
General Business & Management
Location
Giza
Industry
Banking
Company size
4.6K
Contact information
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Background
About Aya Taha
As a Customer Experience Team Leader at QNB Bebasata, I leverage my extensive experience in the banking sector to deliver exceptional customer service and drive team performance. With over 13 years of experience in various leadership roles within QNB Group, I have developed strong skills in quality management, budgeting, and conflict resolution.I am also committed to continuous learning and professional development. I have completed several courses in management and leadership from Harvard Business School Online, Google Project Management from Coursera, and Transforming Self from Lotus Consultancy. Additionally, I hold a postgraduate degree in Fintech and Blockchain from ESLSCA University. My goal is to apply my knowledge and skills to create innovative solutions that enhance customer satisfaction and operational efficiency.
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