Ayan Chatterjee
Operations Manager - East Zone at Credila Financial Services Limited
Based in Kolkata, India
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Seniority
Manager
Department
Operations
Location
Kolkata
Industry
Financial Services
Company size
737
Contact information
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a•••••••@credila.com
Phone
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Background
About Ayan Chatterjee
With over 12 years of dedicated experience in the dynamic intersection of banking and the IT industry, I bring a proven track record of success in driving operational excellence, audit, compliance, and relationship management. As a seasoned professional, I have honed my expertise in the Energy Resource Utility (ERU) domain, specifically catering to UK clients. My journey in the banking sector has been marked by comprehensive exposure to Retail Branch banking operations, Audit, Compliance, AML, KYC, CASA, SME banking, working capital, BBG, Key Accounts Management, business development, and effective team leadership. Holding an MBA in Finance and Marketing from ICFAI Business School, I seamlessly integrate cross-functional skills in process management, banking operations, risk management, and strategic planning. My hands-on experience extends to renowned platforms, including Oracle Flexcube, SAP CRM, Finnacle, and loan2, empowering me to navigate the intricacies of software-driven banking operations. At HDFC Credila Financial Services, I currently spearhead the role of Operation Manager for the East Zone, specializing in education loan disbursement and servicing. Here, I ensure meticulous compliance, risk mitigation, and strategic decision-making for sustained business growth. In my previous role as Senior Solution Manager at ICICI Bank, I successfully managed a portfolio ranging from 5 Cr to 250 Cr, showcasing my ability to structure deals, maintain client relationships, and drive business development. Earlier stints at HDFC Bank and Axis Bank further enriched my proficiency in branch operations, audit compliance, and strategic planning. As a proactive and results-oriented professional, I thrive in challenging environments and leverage my energetic, enthusiastic, and self-motivated approach to contribute significantly to organizational success. I excel in forging valuable business partnerships, presenting a unique blend of technical acumen, strategic thinking, and effective communication. Open to exciting opportunities, I am eager to bring my extensive skill set and industry knowledge to a forward-thinking organization that values innovation, diligence, and excellence."
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