Ayesha Afreen

Background

About Ayesha Afreen

Welcome to my LinkedIn profile! With 6 years of experience in optimizing platform performance, resolving client queries, and driving customer success strategies I am a dedicated and results-driven professional with a Bachelor of Engineering in Computer Science.I have a proven track record of ensuring customer satisfaction and business expansion by leveraging social media management softwares and participating in platform-enhancing strategies and events like company case studies. I am passionate about continuous improvement and innovation, constantly exploring new strategies to enhance platforms and deliver maximum value to customers. In addition to these, my technical proficiencies include, Specializing in network infrastructure analysis and resolving connectivity issues to ensure optimal server and virtual machine performance. I am a proven specialist in documenting network configurations and collaborated closely with IT teams to implement necessary upgrades, demonstrating a commitment to enhancing operational efficiency and security.I also honed my skills in data extraction and analysis, working closely with clients to understand their needs and developing optimized SQL queries to extract valuable insights efficiently. My expertise includes performance tuning, data validation, and empowering clients with self-service capabilities through comprehensive training.Let's connect and explore opportunities to collaborate!