Aylin Himmetoglu

Background

About Aylin Himmetoglu

Senior SAP Project Delivery Executive with over 20 years of experience leading global SAP implementations, including multiple full-cycle SAP SuccessFactors rollouts. Proven expertise in managing large-scale, high-impact projects across diverse industries such as manufacturing, energy, and finance. Skilled in stakeholder management, risk mitigation, and aligning technology solutions with business objectives. Experienced in Agile and Hybrid project methodologies. Key Skills • Agile & Hybrid Project Management • Manage end-to-end service delivery operations and ensure SLA compliance • Serve as the primary point of contact for service-related matters with stakeholders • Monitor service performance and prepare regular KPI/SLA dashboards and reports • Drive incident, problem, and change management processes (aligned with ITIL practices) • Conduct service reviews with internal and external stakeholders to address risks and improvement areas • Ensure effective coordination between development, QA, support, and infrastructure teams • Lead root cause analysis (RCA) efforts and implement preventive actions • Oversee capacity planning, release management, and service transition activities • Budget & Financial Tracking • Risk Management & Governance • Vendor & Stakeholder Management • Business Process Improvement • Team Leadership & Mentoring • International Project Management • Change Management & Communication