Ayush Patel

Background

About Ayush Patel

I’m an IT Support Technician passionate about delivering efficient, customer-focused technical solutions. With hands-on experience in troubleshooting and supporting multi-platform environments, I’ve developed strong skills in hardware and software support, network troubleshooting, and ticket resolution. I enjoy creating smooth technical experiences, whether it’s assisting end-users or collaborating with my team to improve support workflows. Skilled in using tools like Salesforce and EasyVista to manage and resolve tickets efficiently, I’m driven to meet SLAs and exceed user expectations. I have experience in deploying and configuring devices on both Windows and macOS systems, and I’m always excited to learn new technologies to better serve my users. My technical strengths are matched by a proactive, solution-oriented mindset and a commitment to continuous learning. Key Skills: • Hardware & Software Support • Troubleshooting | Microsoft 365 | Active Directory • Multi-platform Environment Support (Windows, macOS) • Ticketing Systems (Salesforce, EasyVista) • Customer Service & Technical Communication I’m actively looking to connect with IT professionals and explore opportunities where I can further develop my technical skills and contribute to impactful tech solutions. Let’s connect and discuss how I can bring value to your team!