Ayushya Nagar

Background

About Ayushya Nagar

About Me Hello, I’m a Strategic Manager and Operations Leader with a strong track record of improving efficiency across document verification and client services. Led the successful rollout of the Documents Management System (DMS) and the "Know I Know" initiative, increasing document collection efficiency by 20%. Expert in driving cross functional collaboration, utilizing performance dashboards, and implementing data-driven solutions that optimize processes. Delivered a 25% reduction in refunds by streamlining processes and consistently enhancing team productivity to meet and exceed business goals Core Competencies Finance and Operations Management: Expertise in streamlining financial operations to enhance efficiency and integrity. Regulatory Compliance: Proficient in NBFC norms, ensuring compliance and mitigating risks. University Partnership Management: Skilled in managing and enhancing relationships with educational institutions. Technical Skills Advanced Data Analysis: Highly proficient in Microsoft Excel, Google Forms, Sheets, and Data Studio, with a strong ability to translate data insights into strategic actions. Product Management: Adept at overseeing the lifecycle of financial products, ensuring they meet market needs and compliance standards. MIS Reporting and Dashboards: Expert in creating and managing reports and dashboards that drive decision-making. Soft Skills Customer Relationship Management: Committed to building strong, productive relationships with clients and stakeholders. Interpersonal Communication: Clear communicator, able to effectively liaise with diverse teams and partners. Team Leadership and Training: Proven track record in leading teams towards achieving excellence and fostering professional growth. Achievements & Awards Aspire Awards: Recognized for outstanding performance and dedication with the Aspire Award in both Q2 and Q3 of 2023. Quality Recognition: Received the "Wow Call Award" by the Quality Team for exceptional service delivery. Aspire Value Cards: Honored with cards for Excellence and Accountability, highlighting my commitment to these core values.