Baban Goswami

Background

About Baban Goswami

As an SAP SD Functional Consultant with over 4.5 years of specialized experience in Sales and Distribution and 9+ years of total IT experience, I bring a comprehensive understanding of end-to-end business processes, strong functional skills, and a proven track record of delivering high-quality SAP solutions in both implementation and support environments.My core expertise lies in SAP ECC (AFS environment), with a strong grip on the Order-to-Cash (OTC) lifecycle, integration with SAP MM and FI, and managing critical operations such as IDOCs, credit management, ATP, output determination, and background jobs. I have also worked on processes like Third-Party Sales, STOs, Consignment, Make-to-Order, and Returns Management, delivering optimized solutions aligned with client needs.I’ve contributed to an end-to-end SAP implementation, including:Gathering & analyzing business requirementsTranslating into functional specificationsConfiguring SD modules: pricing, billing, shipping, master data, and sales documentsPerforming Unit, Functional & Integration TestingManaging LSMW & BDC for legacy data migrationProviding robust post go-live and production supportIn support environments, I’ve handled Priority 1 and 2 incidents, adhering to SLAs with a customer-centric approach. I am experienced in ticketing tools such as ServiceNow, BMC Remedy, Helix, JIRA. My role often involves debugging ABAP logic, coordinating with technical teams, and providing documentation and user training.I’ve led a team of 17+ resources as an SAP Application Service Desk Team Lead, managing resource allocation, mentoring junior consultants, and ensuring quality service delivery across multiple geographies. I actively follow ITIL best practices and believe in structured incident management, change control, and root cause analysis.Additional highlights include:Hands-on experience with Variant ConfigurationExposure to India Localization (CIN) for Excise BillingAdequate knowledge of FSCM concepts in S/4HANA, and eager to upskill further in modern SAP technologiesI’m passionate about continuous learning and am currently exploring S/4HANA, Fiori apps, and Advanced ATP to align with evolving digital landscapes. Looking for new opportunities where I can contribute to large-scale SAP SD projects, grow into solution architect roles, and drive business transformation through intelligent ERP.Let’s connect if you’re hiring for SAP SD talent or want to collaborate on digital transformation initiatives.