Babin Das

Background

About Babin Das

An enthusiastic & result oriented Leader with 14+ years of experience in Operations, and Human Resource management. The role involve developing and implementing company strategies and initiatives aligned with the overall business strategy. Bridging management and employee relations by addressing demands, grievances or other issues. Managing the recruitment and selection process. Persuasive communicator with exceptional relationship management skills with the ability to relate to people at any level of business and management; Multitasking ability to sketch the plan, prioritize the work and manage the complex work projects under aggressive timelines; Adroit at analyzing the organization requirements; Highly ethical, trustworthy and discreet with excellent decision making skills with a positive approach. • Possess excellent interpersonal, communication and organizational skills with proven abilities in team management and customer relationship management. • Able to coordinate with different support teams like Training, MIS and Quality to successfully implement projects. • Able to manage teams as per SOPs (Standard Operating Procedures) and ensure compliance to SLAs. • Overseeing operations and ensuring achievement of desired objectives. • Driving day-to-day functions with key focus on bottom line profitability by ensuring optimal Resource utilization. • People Management & Team Building • Training, development, work allocation & goal setting and performance appraisal of executives. • Putting systemic quality monitoring procedures in place to ensure SLA’s are met & exceeded. • Anticipate, organize & present information needed by management & client. Putting security measures in place to ensure information security & data integrity. • Part of Recruitment team to hire a process executive for Organization.