Bac Nguyen

Background

About Bac Nguyen

I’m a passionate Supply Chain & Operations Leader with over 10 years of experience driving excellence in e-commerce, retail, and omni-channel operations across Southeast Asia. My mission is to build resilient, data-driven supply chains that deliver value, optimize costs, and enhance customer experiences. Key Achievements- Led omni-channel operations for 50+ GO! Hypermarket & TOPS Market stores, reducing last-mile delivery times by 25% and logistics costs through process optimization and POS system implementation- Established new warehouse facilities at Nutree Vietnam, boosting B2B/B2C efficiency by 20% and achieving >95% SLA for same-day delivery- Scaled Shopee Vietnam’s operations to handle 5x growth daily inbound capacity, optimizing inventory and reducing overstock- Implemented WMS and picking app enhancements, improving operational accuracy and customer satisfaction at Central Retail Vietnam. I specialize in end-to-end supply chain management, system implementation (WMS, OMS, LMS), and cross-functional leadership to align operations with strategic business goals. My approach combines process automation, data analytics, and vendor collaboration to deliver measurable results in fast-paced environments.#SupplyChain #Operations #Ecommerce #OmniChannel #Logistics