Badiul Alam

Background

About Badiul Alam

Company Name : Kuehne+Nagel Dubai, UAEPosition Customer Service Representative (Aerospace), Team Leader.DGR professional.Duration : October 2014 to Present.Area of Responsibilities:Deliver high standard of customer service to our clients with professionally and efficiently. Key responsible for the Aircraft clients of Aerospace logistics networks.Co-ordination and standard service to Aircraft logistics for aircraft parts on Ground demand, Critical priority and Routine requirement. Logistics co-ordination with all of renown forwarder for Aircraft parts delivery to UAE local and over the world.Continuously innovate and look for new ways to improve the service we provide to our customers and increase business efficiency.Maintain high standard system data record and keeps on eye for transit all of incoming and outgoing transaction.Commercial documents, export documents, customs documents Handling. Co-ordination with Dubai customs for TRA, MOH and FZE BOE processing and ensure that all sales invoices are raised in an accurate and time manner.Stock management by using WMS “CIEL” for data maintaining inbound and outbound flow with correct report. Clients SAP system update for all transaction record.Compliance and ensure safety and quality service.