Balaji Kumar

Background

About Balaji Kumar

A goal-oriented, proactive team player to lead a team. • Great analytical skills, positive attitude, and self-motivated. • Highly principled and result-oriented professional with strong work ethics. • Ability to achieve short and long-term goals and seal the deals before the operational deadlines. • Instant adapting to the changes made in the process and following the Management requirements would be collected and provided. • Educating the clients about the cause of the issue and guiding the team with proper resolutions when needed. • Helping and driving along with the team to meet the target. • Able to establish a team-spirited environment through a positive and proactive leadership style. • A perfect team player with Great Leadership Qualities and a Motivator. Interfaces effectively with higher management and subordinates. • Demonstrated ability to motivate staff to maximum productivity and control costs through the most effective uses of manpower and available resources. • Have managed cross-functional support teams for over 5 years and has a better understanding of customer and technical support services and its background. • Proficient in creating and implementing strategic plans, developing improved processes to meet short and long-term objectives. • Experienced in operations restructuring to address business growth, reduce costs, and improve service. • Able to install vision to achieve project goals and surpass production expectations while maintaining quality, safety, and customer service integrity through total quality management.