Balaji Kumarasamy

Background

About Balaji Kumarasamy

Senior SDET / QA Lead | 12+ Years in Software Quality Engineering I offer over a decade of comprehensive experience in software quality, with the last several years dedicated to architecting resilient, from-scratch automation frameworks for enterprise grade ecosystems. Bridge the gap between product ideation and technical execution by collaborating with Product Owners to ensure new features align with system logic and technical feasibility.Recent Architectural Impact:Architected a from-scratch, modular Playwright E2E ecosystem for an identity-based customer care platform, integrated visual regression and network interception strategies to validate complex UI states and API behaviors. Scaled BFF API suites using Gauge and expanded upon initial mocking frameworks to engineer comprehensive coverage for RBAC and JWT edge cases, significantly improving the validation of error scenarios and intricate user journeys.Software Ecosystem & AI Integration:>AI Adoption: Adopting AI best practices in quality engineering, including exploring MCP (Model Context Protocol) to enhance automated workflows and tool-use efficiency.>Microservices Architecture: Deep understanding of downstream services, API Gateways, and BFF layers.>Enterprise Systems: Extensive experience validating complex integrations across Health Payment Systems, CVS Pharmacy, ServiceNow, Couchbase, and Payroll Management systems.>Web Technologies: Solid grasp of client-side (HTML, JS, CSS) and service-layer technologies (PHP, JSON).>Infrastructure: Good at Docker, Kubernetes, and shell scripting to optimize automated CI/CD pipelines.Domain Excellence:Identity & Customer PlatformsUS Healthcare (HIPAA standards) Industrial IoT eLearningMedia CastingEvent Management Key Expertise:>Automation Evolution: Proficient in Playwright, Cypress, WebDriverIO, and RestAssured.>Strategic Leadership: Leading QA intakes, managing team velocity, and mentoring junior engineers in clean code and automation best practices.>Low-Code & Cloud: Skilled in Katalon, AccelQ, BrowserStack, and SauceLabs.ISTQB Foundation Level Certified