Balaji Ml

Background

About Balaji Ml

Strategic IT leader with experience in the IT/ITES industry, specializing in IT Infrastructure Site Management, Modern Workplace, Service Delivery, Project Management and Application support. My career has been marked by global exposure, strategic planning, budget management, leading IT support across various regions and countries, and adeptly managing local expectations in different cultural contexts globally. At the helm of IT Infrastructure Site Management at FLSmidth, my focus spans across enhancing global IT infrastructure and fostering robust IT Operations platform. Within our organization, I've played a pivotal role in digital transformations, integrating cloud solutions, Copilot and robotic process automation to elevate productivity and quality. Our team's commitment to strategic cost management and budget oversight has led to streamlined processes and substantial savings. I have managed a global budget of around 18 million USD, focusing on infrastructure cost management and budget control. My involvement in mergers & acquisitions extends to overseeing crucial infrastructure integrations and site consolidations. With a clear vision for cost optimization, we've successfully executed numerous initiatives within planned timelines. My tenure has also been characterized by building strong cross-cultural teams in over 25 countries, underpinned by my interpersonal skills and a deep comprehension of local nuances, which have been instrumental in delivering high-value strategic initiatives and fostering engaged, high-performing teams.