Balint Sass
Head of Customer Service at Passion 4 Gästezimmer Gmbh
Based in Berlin, Germany
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Seniority
Director
Department
Customer/Client Service
Location
Berlin
Industry
Travel Arrangements
Company size
10
Contact information
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b•••••••@monteurzimmer.de
Phone
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Background
About Balint Sass
With over seven years of experience at Booking.com’s customer service department in Germany, I gained in-depth industry knowledge and firsthand insight into the company’s evolving practices. This experience shaped my comprehensive understanding of high-quality customer service and operational excellence. I successfully applied these insights in my subsequent role as Head of Customer Service at Passion4Gästezimmer GmbH, where I focused on identifying areas for team development and driving improvement through innovative, constructive strategies. My key strengths lie in optimizing customer service performance, fostering team growth, and implementing sustainable service enhancements.
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