Banushan Suresh
Senior Project Manager at Telus
Based in Canada
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Seniority
Manager
Department
Operations
Location
Canada
Industry
Telecommunications
Company size
37K
Contact information
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b•••••••@telus.com
Phone
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Background
About Banushan Suresh
As a Project Manager at Bell, I lead large and complex transformational projects that impact customer experience and call centre agent operations. I work in both Agile and Waterfall methodologies to deliver projects of large magnitude ($50M+), with a digital-first mindset that aims to channel shift many of the human interactions to a digital experience.I have worked as a Product Marketer, a Program Manager, and a Project Manager, all focused on improving different points of the customer journey. My interests are around finding ways to simplify, improve, and put the customer experience first. I am also working towards completing my PMP in the future and building certifications that enable new ways of working and delivering projects.
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