Bappa Ditya

Background

About Bappa Ditya

Delivering high-quality support to zomato delivery partners across various channels is my passion and responsibility as a Customer Service Associate at Jindal Intellicom. For 11 months, I have been working in this role, consistently achieving and exceeding the call quality and customer satisfaction metrics set by the company. I have also received multiple recognitions and awards for my excellent performance and professionalism. My communication, problem-solving, empathy, and teamwork skills enable me to handle complex and diverse customer queries and issues effectively and efficiently. I am always eager to learn new skills and technologies that can enhance my service delivery and career growth. I hold a Bachelor in Hotel Management from ANIHM, which has helped me develop a customer-centric mindset and a hospitality-oriented approach.