Baptiste Thomas
Account Manager Senior - Acquisition at Spendesk
Based in Paris, France
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Seniority
Other
Department
Other
Location
Paris
Industry
Software Development
Company size
321
Contact information
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b•••••••@spendesk.com
Phone
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Background
About Baptiste Thomas
Account Manager orienté résultats, j’ai développé une solide expertise dans la gestion et le développement de portefeuilles clients B2B, notamment dans l’univers SaaS. J’ai accompagné des PME comme des ETI dans l’optimisation de leur expérience client, en alliant rigueur commerciale, sens de l’analyse et excellentes capacités relationnelles. Ma maîtrise des outils CRM (Salesforce, Hubspot, Gainsight) et des techniques de vente (STAR, SPIN) me permet de piloter efficacement la fidélisation et l’upsell, tout en collaborant étroitement avec les équipes produit, support et tech. Résilient, adaptable et orienté satisfaction client, je m'investis pleinement pour bâtir des relations de confiance sur le long terme.
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