Barbara Coscio

Background

About Barbara Coscio

BUSINESS RELATIONSHIP MANAGEMENT / TECHNOLOGY / PROJECT MANAGEMENT / MILLENNIAL MANAGEMENT / OPERATIONS / CLIENT SERVICES / IT HELP DESK / IT PROCUREMENT / PROCESS IMPROVEMENTS / COST SAVINGSCustomer oriented, multitasking professional with excellent analytical and logical skills and 20+ years as an intuitive, creative, resourceful business leader, coach, mentor, and motivator. Strong focus on Customer Relations / Support, Project Management, Strategic Planning and Implementation of Technology to develop business process solutions that drive operating efficiency. Exemplary dedication that leverages intellect in delivering solutions which result in positive change and enhanced customer experiences.• Passion for solving unique and complex business challenges in a matrix, fast paced environment using credible research and knowledgeable resources. • Strong, detail oriented, respected negotiator who excels at collaborating with clients, partners and all levels of management to consistently exceed objectives.• Respected for business judgment and work ethic in delivering significant client solutions, developing and implementing Business Processes and a proven track record in project management.• Reduce IT expenses and drive business innovations, leveraging technology, data, applications, networking, operations, security, Help Desk, and project / risk management leadership. • Manage strategic viewpoints, create roadmaps, plan, develop project scope, schedule and budget, to optimize business outcomes with strong partner support, data analysis and relationship management.What sets me apart from other IT leaders is the fact that I have always been portrayed as a true Business partner. In today’s business world, as part of the broader change of IT strategy and culture, top leaders in IT need to commit to being business partners and not just IT leaders. This is something I excel with and am able to create the needed partnerships for collaborating successful outcomes.