Barbara Craig

Background

About Barbara Craig

I’m a results-driven project manager and network planner with contract negotiation and analytical experience. I’m known for my excellent organizational skills with a commitment to high quality of service, performance, and accuracy. I effectively work with internal and external customers as well as third party vendors demonstrating my strong communication and interpersonal skills. I enjoy collaborating with my peers to devise innovative solutions and implement them for cost and time savings. •Worked with team on wireless and wireline circuit disconnect and least cost route savings projects, contributing towards over $20M in annualized savings. •Negotiated and executed Change of Law (COL) amendments relative to FCC regulatory inter-carrier compensation reform, reducing annual costs by $1M. •Merged all legal contract files into 1 centralized location while aligning with on-line repository of soft copies of documents and updating contracts database. Delivered accurate accounting of over contracts, reducing document search time by 200%. •Reduced average Public Safety Answering Point (PSAP) implementation cycle time from 18 to 5.4 months and number of renegotiations necessary by 50%. I have strong technical skills required to perform work functions consisting of Microsoft Office Suite, internal database systems, industry databases and websites. My core competencies include: • Project Management • Network Administration • Capacity Planning • Network Optimization • Least Cost Routing • Data Analysis • Team Leadership • Process Improvement • Contract Negotiation • Customer Service/Satisfaction Please contact me at bcraig0426@gmail.com.