Barbara Hill

Background

About Barbara Hill

An accomplished leader with extensive knowledge and experience in luxury retail management, business development, sales management, brand development and guest experience including multi-store responsibility in New York City and the Northeast region. Recognized for inspired leadership, a respected role model, customer centric and results oriented. Proven ability building and cultivating high performance teams by promoting a climate of service excellence with commitment to cultivate guest loyalty to the brand. Demonstrated history with brands having an international footprint and global mindset. Highly collaborative; strong cross functional partnerships with multi-channel experience across all product categories. Ability to quickly establish business opportunities and implement actions to deliver high rates of conversion and retention. Expertise in advancing the strategic direction of the business through innovation and implementing actions. Selected Accomplishments: Regional Director at Burberry, responsible for the strategic development of the brand and business with a focus on cultivating VIP celebrity/high-net luxury clients. Nominated to present at Burberry conferences. Created presentations of Retail Excellence and The Luxury Experience. Achieved multiple awards from Burberry in recognition of "Top Store","Leadership" and "Customer Experience". Championed region in top performance of guest survey evaluations. Executed first roll-out of new digitally infused retail concept,"Burberry Brit" boutiques in the U.S. Appointed as first Regional Director, Burberry U.S, shifting company culture, processes and implemented new strategies. Advanced to Senior Manager of Barneys New York, Madison Avenue, Led growth expansion of Barneys first Co-Op model in flagship and accelerated Salon Shoes, exceeding YOY sales forecast producing the highest sales volume in the U.S. market. Core competencies: Leadership, Communication, Commercial Awareness, Customer Service, Strategic Planning, Collaboration, Operational Excellence, Change Management, Talent Development, Succession planning, Organizational Skills, and Interpersonal Skills.