Barbara Swift
Technical Support Analyst at Edward Jones
Based in Houston, United States
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Seniority
Staff
Department
Information Technology
Location
Houston
Industry
Financial Services
Company size
45K
Contact information
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b•••••••@edwardjones.com
Phone
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Background
About Barbara Swift
Versatile IT professional with over 20 years of experience in technical support, systems analysis, and infrastructure management. Proven track record in high-volume help desk environments, delivering excellent client support for software, hardware, voice and networking issues. Adept at leading knowledge management initiatives, mentoring teams, and collaborating across departments to resolve complex issues. Skilled in Business Process Optimization, Change Management, Data Analysis, SQL, Business Analysis and Customer Support. Master of Business Administration (M.B.A.) focused in Business Administration, Management and Operations from Houston Baptist University. Management Information Systems BBA from Texas A&M University
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