Barry Benedicto
IT Senior Support Technician at Price Industries
Based in Winnipeg, Canada
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Seniority
Staff
Department
Other
Location
Winnipeg
Industry
Industrial Machinery Manufacturing
Company size
1.2K
Contact information
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b•••••••@priceindustries.com
Phone
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Background
About Barry Benedicto
Professional Profile: • Desktop Support Technician with Bachelor in Computer Science and Network Administration Diploma with over 17 years of experience providing on-site and over-the-phone technical support in a retail chain environment comprising multi-locations with both Microsoft and Linux servers. • Trouble shooting problems with computer systems, including hardware, software, and network administration. • Experience in supporting and administering desktops/servers running Microsoft Operating Sys-tems (Windows 2008/2012) and various application services including Outlook /Exchange 2007/2010 and Active Directory. • Experience with Hyper-V and VMWare technologies, networking, network design and security including installation and configuration of Cisco routers and switches. • Extensive experience in new system implementations, operating system migrations, and software upgrades; skilled in migrating Windows OS (XP, 7, 8, and 10), installing and configuring Windows Server 2012 R2, Hyper V, Mac OS X, and Linux. • Trained to challenge the following industry-standard certifications - MCSA Windows, Windows Server 2012 R2, Routing and Switching Cisco Certified Network Associate (CCNA)and CompTIA A+ and Network Administration. • Experience in computer applications (Window 7, 8 and 10, office 2003, 2010, 2016, and 365). • Customer service oriented professional with the ability to serve, communicate and fix any computer related problems via telephone, online support (remote desktop) and on-site.
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