Barry Phillips

Background

About Barry Phillips

Highly motivated IT Administrator, with 10 years of experience in IT Administration and Support. Skilled problem solver with reputation for identifying obstacles and implementing solutions. IT Administrator | IT Support Specialist | Technical Implementation Email: barryphillips31@yahoo.com Experienced IT Administrator in the Information Technology industry with 10 years of experience delivering superior remote and onsite IT support, Reputation for consistently meeting SLAs, increasing customer retention rates, and enabling customer productivity, resulting in cost savings for clients. Outstanding communicator with a natural ability for forging collaborative relationships with Management and production staff. Especially proficient in operations, customer service and talent development. Work history encompasses significant accomplishments in a number of areas: optimizing product deployment; performance optimization; customer service; client relations and training. CORE COMPETENCIES: • Excellent analytical and troubleshooting abilities • Excellent customer support skills • Network Administration • Microsoft Azure • Active Directory • Microsoft O365 • Oracle Cloud Infrastructure CAREER ACCOMPLISHMENTS: Manage installation of approximately large scale projects, year over year Oversight of implementations for hardware and software components, with overall budgets of $3 million annually Streamlined installation processes through advanced analysis of client requirements, to facilitate faster delivery and set-up times, resulting in increased client satisfaction and repeat business Please contact me at 646-262-4345 with any IT Administrator or IT Support opportunities.