Barry Plautz

Background

About Barry Plautz

Barry Plautz is a Technical Account Manager V at Kronos Incorporated.He started at Kronos in 1998 working with hardware as well as performing software implementations. After a few years his customer base expanded to include enterprise customers across all industries. As a product generalist, he has gained extensive knowledge of the entire Kronos suite of products with particular focus on Workforce Central and Workforce Integration. With years of experience in the planning, configuration and deployment of Kronos software, he is an excellent resource to manage accounts of any size or level on complexity.In the role of a Technical Account Manager, Barry provides the highest level of guidance and support as a dedicated resource to accounts that require exceptional technical expertise. He specializes in advanced diagnostic methodology. Areas of expertise include but are not limited to the following:• Diagnosticso JBoss Heap Dump Analysiso Verbose GC Analysiso Workforce Central Suite Log Trace Analysiso Browser Trace Analysiso Database Analysis• Product Knowledgeo Workforce Dimensionso Dell Boomi Supporto Workforce Central Suiteo Workforce Device Manager and Communications Deviceso Workforce Integration Managero Microsoft RDL Report Writingo Workforce Process Managero Workforce Record Manager• Other Related Skillso Proficient in SQL Query Writing and Database Structureo Familiar with Core Programming Conceptso Has Advanced Mentoring and Communication Skillso Is Organized and Thorougho Maintains a Friendly and Professional Manner at All Timeso Provides Support with a Pro-Active ApproachBarry’s extensive experience in the industry makes him the perfect choice for providing trusted advice as well as advocating on behalf of his customer’s and expressing those needs to engineering.