Bart Achten
Service Delivery Manager 24, Kbc Customer Care Center at 24 Customer Care Center
Based in Belgium
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Seniority
Manager
Department
Other
Location
Belgium
Industry
Consumer Services
Company size
220
Contact information
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b•••••••@24plus.be
Phone
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Background
About Bart Achten
Passionate about Customer Experience. Operations Manager with over 25 years of experience in Customer care management, serving a diversity of clients on a complex range of inbound, outbound, admin and social media campaigns. My passion as well as expertise lay in the areas of operational management of medium to large volume, multi-skill and multi-language customer care projects. Effective communicator and bridge builder. Skilled with directing operations, team leading, change management, trade union negotiation, key account management, budget management. Fluent in Dutch, French and English. My values: Hands-on, integrity, boldness, Customer is King, empathy, result oriented, engagement, growth mindset.
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