Bartosz Drucis

Background

About Bartosz Drucis

I am an ambitious and effective manager, with the versatile experience in global IT service delivery and innovation center management, in an international and fast paced environment. I have the proven track record in supporting growth of global accounts, transforming delivery models resulting in costs reduction and aligning IT strategy with business objectives resulting in profitability increase as well as systematic increase of customer satisfaction index. My main priority is ensuring operational excellence and continuous improvement across global operations, through implementing automations, AI-driven efficiencies and standardizing IT processes, which have an impact on SLA/KPI’s improvement. I have also an ability to build, motivate and inspire various and disperse teams as well as effectively coordinate and supervise the execution of complex project tasks. My personal attributes include highly developed analytical and strategic thinking skills and a holistic view of interactions between business and IT processes in a large organization.