Verified recordInformation Technology and Services

Bartosz Pawlak

Senior Ccaas System Administrator at Cludo Contact Center

Based in Warsaw, Poland

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Seniority

Other

Department

Other

Location

Warsaw

Industry

Information Technology and Services

Company size

Contact information

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b•••••••@cludo.pl

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+48 ••• •••• ••••

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Background

About Bartosz Pawlak

Experienced CCaaS System Administrator with a strong background in implementing, maintaining, and optimizing contact center and telecommunication systems. Over a decade of expertise in solution architecture, system administration, and ensuring high availability across diverse environments, including on-premise, private cloud, hybrid cloud and public cloud. Skilled in end-to-end deployments, integrations, and handling third-line support issues. Familiar with team leadership, having provided guidance on projects and assisted in managing administrative tasks. Proficient in a wide range of contact center solutions, telecommunication protocols, and technologies, with additional experience in monitoring, CRM, and CI/CD systems. Dedicated to delivering reliable, scalable solutions that enhance customer experience and streamline service delivery.

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