Barun Kumar Prasad

Background

About Barun Kumar Prasad

With over 10+ years of experience in business management, Sales, Operations and Hospitality, I bring a proven track record of operational excellence, client satisfaction, and team leadership. Currently serving as City Manager at IWGPLC Group in Pune, I oversee the operations of multiple business centres, ensuring optimal performance and high client satisfaction. My role involves managing leasing agreements, client accounts, centre audits, and client acquisition, along with driving sales performance and coordinating with local brokers to achieve revenue targets. I excel in utilizing CRM systems, implementing standard operating procedures, and ensuring the efficient running of daily business activities, including maintenance and facilities management. Prior to this, I served as Front Office Duty Manager at ITC Fortune in Navi Mumbai, where I significantly contributed to increased occupancy and revenue optimization through strategic room assignments and rate management. My dedication to service quality and operational efficiency, combined with a focus on training and mentoring staff, resulted in consistently high departmental QMS scores and prompt issue resolution. Starting my career as a Management Trainee at The HHI Group in Kolkata, I gained comprehensive exposure to all key departments within the hospitality industry. This foundational experience, coupled with participation in leadership training programs and workshops, helped me develop strong management and interpersonal skills.