Bassem Zaki
Head of Customer Experience at Banque Misr Uae
Based in United Arab Emirates
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Seniority
Director
Department
Customer/Client Service
Location
United Arab Emirates
Industry
Financial Services
Company size
329
Contact information
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b•••••••@banquemisr.ae
Phone
5 credits+971 ••• •••• ••••
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Background
About Bassem Zaki
As the Head of Customer Experience at Banque Misr UAE, I lead a dedicated team in delivering personalized banking solutions to our valued clients. With 13+ years in banking, I bring expertise in analytical insights, communication, and customer service management, driving operational excellence. My passion lies in elevating customer loyalty and retention through innovation and continuous improvement. Collaborating cross-functionally, I ensure alignment of our customer experience strategy with the bank's vision and goals.
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