Baylee Gilbreath

Background

About Baylee Gilbreath

I am an Operations Manager at Barkbus, a mobile pet grooming service that delivers the gold standard of customer service and a best-in-class employee experience. With over 10 years of experience in various retail and e-commerce roles, I have a proven track record of leading cross-functional teams, managing advanced analytics, and developing innovative solutions to optimize efficiency and performance. At Barkbus, I direct the day-to-day operations to ensure all grooming can take place seamlessly and meet the needs of our furry clients and their humans. I collaborate with the Operations Coordinators to effectively organize daily requests and appointments for our skilled Pet Stylists, utilizing routing software to create optimal schedules and routes. I also proactively identify and solve scheduling challenges, minimize travel time, and maximize revenue. I am passionate about delivering exceptional service and empowering my team to grow and succeed.