Beatriz N.
Team Lead at Uber
Based in Portugal
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Seniority
Manager
Department
Operations
Location
Portugal
Industry
Internet Marketplace Platforms
Company size
145K
Contact information
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b•••••••@uber.com
Phone
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Background
About Beatriz N.
Team Lead with 7+ years of experience in both outsourcing and in-house support environments, combining strategic vision with hands-on leadership. I bring a solid track record in building, mentoring, and developing high-performing teams, optimizing operational processes, and consistently delivering outstanding customer experiences. My background spans across diverse support models, giving me a well-rounded perspective on how to adapt service strategies to different business needs and regional specifics. I’m deeply passionate about customer service — I believe it’s not just a function, but a core pillar that shapes the philosophy, value, and success of any product or service.
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