Becca Baker
Senior Manager, Customer Experience Ii- Quantum Fiber at Lumen Technologies
Based in Monroe, United States
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Seniority
Manager
Department
Other
Location
Monroe
Industry
Telecommunications
Company size
50K
Contact information
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b•••••••@lumen.com
Phone
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Background
About Becca Baker
Lumen Technologies fosters impactful customer experiences through the Senior Manager role within Quantum Fiber. By leveraging leadership acumen and "Dare to Lead" training, the team empowers customer service initiatives and strengthens operational frameworks, contributing to seamless service delivery and customer satisfaction. Academic grounding in Human Resources and Communications complements a proven ability to lead and inspire teams. Motivated to drive continuous improvements, the focus remains on aligning strategies with organizational goals and fostering collaboration to achieve meaningful outcomes.
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