Becky Staker
Vice President Customer Experience at Actian
Based in Austin, United States
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Seniority
Vp
Department
Customer/Client Service
Location
Austin
Industry
Software Development
Company size
572
Contact information
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b•••••••@actian.com
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Background
About Becky Staker
Customer Success executive focused on improving customer experiences (CX), impact and outcomes. My career intersects customer success, sales and marketing building and leading CX for brands, technology / SaaS and professional services and scaling customer success, training, enablement and technical support. My passion is to innovate service delivery for companies to identify moments that matter to improve the impact and value offered to customers.Leadership experience:* Customer Success Leader - Actian, Civitas and MVPIndex* Senior Client Partner / Professional Services - Publicis Sapient* Marketing / GTM Leader - Deloitte, EYCareer focus areas:* Customer Experience (CX) Strategy* Head of Customer Success* Customer Journey Design & Orchestration / PLG* Head of Post-sales Support - onboarding, implementation, user education and technical support* Customer Advisory Board programs* Digital Business Consulting & Professional Services* UX and Product Design Champion* Marketing Leadership - consulting & industry
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