Bee Mkhonza

Background

About Bee Mkhonza

I have worked as the Secretary to the HOD: Accommodation Residence Life and Catering, in Tshwane University of Technology where I acquired a lot of experience in the following: • Event Planning • Conflict Management • Disciplinary Handling • Filing • Minutes and Agenda Typing • Transport and Accommodation Bookings to name but a few. I moved up the ladder by working as the Secretary to the Director: Accommodation Residence Life and Catering in the same institution where I managed to broaden my horizons and learn a lot about office management. I also had an opportunity to work and provide great service by tapping into the HR: Learning and Development Division where I work as an Intern: Human Resources Consultant and the experience I have acquired throughout with Vodacom SA is one that has given me, a broader perspective on making things happen and challenge the system in order to ensure that work is carried out effectively and attention to detail is my specialty. In a year I moved into Training Delivery under the Customer Care Department where I worked as Training Coordinator and Secretary to Training Delivery Manager until now. I coordinated all training interventions that were brought on board for the Training Manager. After the launch and revamp of the Ladder of Learning Department to Vodacom Academy, I was given a more focused portfolio however specializing and ensuring that my tasks are managed efficiently and effectively as a Training Coordinator for Vodaworld (Walk-In Customer Care Centers), Vodacom Business and Vodacare Training Coordination. I am currently working as a Coordinator: Operational Projects & Total Quality Management team, where I ensure that all the projects are carried out successfully, timorously and with speed, simplicity and trust. I have started this role on the 1st of June 2011 and have been involved and introduced to different business elements, for Vodacom World as a business unit. Specialties: Project Management Minute Taking Project Coordination Training coordination Communication- product knowledge Recruitment process and policies Decision making Disciplinary