Ben Baumgardner

Background

About Ben Baumgardner

entry-level Project Manager excited to leverage recently earned Project Management Certificate, learn products and processes, and successfully drive projects to completion. Anxious to join a dynamic, high growth organization, and eager to learn and grow. Bringing background which includes years of customer-facing, client-focused experience and is highly proactive and comfortable juggling various responsibilities. Project Management: Earned Google’s Project Management Certificate and currently enrolled in a UX Design Course with an estimated completion date of June of 2022. Equipped to develop, make recommendations, and maintain project plans, charters, and schedules. Quality Customer Service: Over 17-years’ experience ensuring guaranteed customer continuation through unsurpassed customer care and attention to details. Identifies areas of needs and fills gaps to create exceptional customer experiences. Communication: Multi-lingual relationship builder skilled in written and verbal communication. Background includes accurately entering detailed customer/patient notes in an EHR/CRM: Coordination & Collaboration Assessing Customer Needs Schedule Management Consistent Quality Delivery Agile Project Management Organizational Excellence Effective Team Leadership Interpersonal Communication Scrum Methodologies Project Documentation Strategic Thinking Change Management :MS Office Suite: Word, Excel, PowerPoint,| Google Suite: Docs, Slides, Sheets | Gannt Charts | Social Media Marketing | Customer Service Management (CSM) Systems | Electronic Health Record Management (EHR) Systems