Ben Dixon

Background

About Ben Dixon

As a customer-focused IT professional, I apply my experience in security and systems management to each technical sales, professional services and solution delivery engagement I undertake. I pride myself on being able to quickly understand customer needs as they relate to a specific project at hand, or how they relate to the business as a whole. I apply proven assessment and evaluation skills to each scenario and work to incorporate new ideas, process and technology that help customers succeed where they are, and maintain competitiveness, relevancy and flexibility into the future. I am a change agent, one who is not afraid to ask the hard questions and confront the status quo in the name of long-term customer success. Some of my professional skills: Customer Success Enablement, Customer Needs Assessment and Advocate, Security Solutions introduction and integration, Operational Best Practices Implementation, Team Building, Coaching and Mentoring, Process and Thought Remodeling, Project Management and Implementation, Risk Assessment and Mitigation.