Ben Gardner

Background

About Ben Gardner

Ben is a diligent, adaptable and determined graduate with over 7 years’ retail banking experience.Ben recently completed his BA (Hons) Business Management undergraduate degree, achieving First Class Honours and is now looking for a role offering career progression and the opportunity to apply his business and leadership skills.Ben joined Lloyds Banking Group in 2017 and has consistently embodied the Group’s values and is a well-respected member of his team. Ben’s current role is Customer Support within the Lloyds branch network, working in Cambridge and previously in Newcastle branches alongside his studies. He has a strong passion of delivering great outcomes for customers and building relationships with other business areas and key stakeholders, as well as supporting colleagues with their personal development and sharing best practices. A key aspect of his role includes educating and upskilling customers on using digital channels by advocating a mobile-first approach to allow customers to have complete control of their finances.Ben continues to lead by example and was nominated as a Catalyst in 2023, being highlighted as an advocate for change. Ben also completed the Lloyds Bank in-house Aspire Development Programme in 2017, working alongside Bank Managers, Senior Bank Managers and Area Directors to develop leadership qualities providing sound experience for a more senior position in his career.During his studies at Northumbria University in Newcastle, Ben lead a team on a pro-bono consultancy project to develop a marketing and communications plan and growth strategy for a local, small start-up business. Ben received highly positive feedback from the client with several of the recommendations being implemented, adding genuine value to the organisation.