Ben Im

Background

About Ben Im

As a team-oriented, technology and performance driven QA manager, I bring a unique combination of people oriented management, technical leadership, and individual contribution. As a manager, I motivated engineers to become dedicated testers. I also managed multiple projects simultaneously with excellent results. As a technical leader, I achieved higher productivity and accuracy by continuously improving test methods, setup and through automation. My 10+ years of experience as a QA project lead and as a support engineer, I was able to test products with profound understanding of network management and customer viewpoint. Qualification Summary • Extensive knowledge of software testing and management with 4 years of experience as a test manager and 10 years as a test lead. • In-depth knowledge of software testing methodology, internetworking, and Cisco devices. Obtained CCIE certification in 1996. • Excellent project and people managerial skills. • Ability to manage multiple projects with excellent planning and organization skills. Specialties: Certification CCIE (1996) Skills Languages: C, Assembly Tools: IxLoad, Spirent, Clarify, DDTS, SQL, NetScout, Sniffer, MS Office, WinRunner, HP OPenView OS: Windows, Linux, Solaris, Macintosh, OS/2 Protocols/Technologies: IP, OSI, XNS, IPX, SNMP, RMON Software Development Lifecycle: Agile Process / Scrum Teams / Waterfall model