Ben Killick

Background

About Ben Killick

Results-driven Strategic Account Director with an open and honest approach to building partnerships and ensuring long-term account growth. Committed to continuous improvement and passionate about creating value for clients and stakeholders. I began my career in Customer Service, consistently maintaining active listening and empathy skills that have become core to each of my progressive career roles. I moved into Service Delivery and Project Management before finding a natural fit and passion in Account Management. With 20 years of industry experience, I have developed a deep understanding of complex customer requirements, business needs, and the interplay between various stakeholders. Key Competencies Relationship Management & Business Development CRM Maintenance & MEDDPIC Sales Methodology Contract Negotiation Commercial Awareness: Developing solutions for bids that remain profitable through the duration of a contract Complex RFP Responses: Leading to contract wins Compliance Audits & Reporting Outsourcing & TUPE/ARD Transfers Project Management & Transition Leadership Team Management: Managing and growing teams of between 3-20 people I excel in people-centricity and relationship building, earning trust, understanding organisations, providing clear communication, and being readily available to address any issues promptly.