Ben Laurence

Background

About Ben Laurence

With 4+ years of experience in delivery management and account management, I am a passionate and results-oriented Account Delivery Manager at UST, a leading digital transformation solutions company. I support some of UST's most important global accounts through our services in Southern and Eastern Europe, ensuring high-quality delivery and customer satisfaction. My core competencies include developing and maintaining strong relationships with key stakeholders within client organizations, pursuing relevant growth opportunities, and providing leadership and support to our own people. I leverage my degree in International Business and my skills in problem solving, communication, and customer engagement to simplify complex customer situations and collaborate with individuals or teams to achieve positive business outcomes. I believe that businesses are built around people and that emotional intelligence is as important as intellectual intelligence for success. My mission is to create and sustain long-lasting, successful relationships with our customers and partners, and to drive global account growth and delivery excellence at UST.