Ben Livermore

Background

About Ben Livermore

I’m a versatile marketing and e-commerce professional with a strong foundation in customer engagement, digital content, and brand experience — and a passion for creating authentic connections that drive retention and growth. As Office Manager at Kauai Farmacy, I led a range of initiatives spanning e-commerce operations, customer lifecycle strategy, and creative content. I managed our Shopify store, supported campaign planning, and created on-brand visuals and messaging that educated and inspired — from first interaction to loyal repeat purchase. I also collaborated on product launches, streamlined internal systems, and helped shape a wellness-focused brand rooted in herbal education. With hands-on experience in customer segmentation, affiliate management, and social storytelling, I understand what it takes to build trust and long-term engagement. I’ve directly supported customers, consulted on product education, and delivered personalized experiences across platforms — always with clarity, care, and consistency. My background in Communications & Media Studies helps me blend creative thinking with strategic execution. I’m naturally curious, collaborative, and energized by turning ideas into content and experiences that resonate.