Ben Mak

Background

About Ben Mak

An experienced consultative sales professional, with over eighteen years of experience working in the telecommunications industry. Progressing my career throughout different technical and commercial roles.I have experience working on SME and large Enterprise sized environments engaging, consulting and designing business solutions to fulfill the business, functional and technical goals of my clients. Specialising in carrier services solutions, WAN, IP telephony and managed services, but with a broad knowledge of all tiers of infrastructure and its capabilities – hosting, IP telephony, wireless and security. I have demonstrable experience in; • Consulting• Channel management• Sales• Product Training• Translating business requirements to technical designs• Delivering complex projects to tight deadlines• Reducing complexity and infrastructure sprawl through effective use of resources• Producing innovative solutions and driving out significant cost to the business• Managing stakeholder requirements and vendor relationships• Producing and reviewing technical documentation Excellent inter-personal and communication skills, at ease dealing with all levels of staff, customers and vendors, and with a background in 1st line support, an awareness of operational issues coupled with the demands of the business. Used to prioritising workloads effectively and working with minimal supervision.