Ben Mann

Background

About Ben Mann

I love helping people, teams, and organizations increase productivity through continual process improvement. I leverage technology to increase the ease with which work happens as well as to enhance outcomes and quality. I am a collaborative leader with demonstrated success troubleshooting and developing technical solutions. I also enjoy documenting processes and training teams to utilize new technologies. My diverse technical background and varied interests lend well to positions such as Solutions Architect, UX Product Manager, or Professional Services Consultant. In addition, I offer 13 plus years in management which gives me keen insight into the decision-making processes of businesses. My combined technical and business background allows me to strategize and implement technical solutions that align with and support business objectives. Areas of Expertise Include: • Analyze systems to resolve technical problems and find long-term solutions. • Structure and manage internal knowledge, documentation, and best practices. • Develop, implement and facilitate solution deployment and related training. • Website development, graphic design, and product design. • Public speaking, presenting and facilitation of meetings. • Desk top publishing, localization engineering, scripting in MS Office. • Estimating, budgeting, and managing of projects. I am known for being innovative, dependable, knowledgeable, and efficient team player. I am also a good listener, life-long learner, and confident in my ability to add value. One of the things that sets me apart is my ability to identify potential pitfalls or challenges long before they arise so that I can plan accordingly and keep projects on track and on time while realizing quality results. Specialties: Proficiency in Trados, SDLX, all major graphic design and publishing software including FrameMaker, Adobe Creative Suite, certified in MS Office, Visual Basic for Applications (VBA), HTML, XML, CSS, JavaScript.