Ben Menoza
Lead Product Owner at Amica Insurance
Based in Milton, United States
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Seniority
Manager
Department
General Business & Management
Location
Milton
Industry
Insurance
Company size
3.4K
Contact information
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b•••••••@amica.com
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Background
About Ben Menoza
I am a passionate product delivery leader with over a decade of driving digital solutions blending software development and user experience in Agile environments. Adept at managing multiple integrated projects, I ensure optimal, timely delivery to customers and stakeholders, on time and within budget. I tap into cross-functional teams, leveraging knowledge from stakeholders and senior leadership, to define product customer needs, prioritize initiatives, develop product roadmaps, and implement release plans.I enjoy mentoring and coaching high-performing teams and fostering professional growth and development. I am an expert in promoting and implementing Agile best practices, measurement of metrics, KPIs, and progress towards OKRs across matrixed organizations, driving continuous improvements and innovation.Career Highlights:• Developed an omnichannel servicing division, collaborating with senior leadership, finance, and human resources teams, comprising 200+ software engineering, quality assurance, business analysts, and product management professionals.• Trained 200+ product owners, software engineers, and Scrum Masters as an instructor with the bank’s Learning and Development unit.• Implemented techniques to reduce cycle time by 10% between quarters, eliminating idle time and increasing transparency to delivery timelines.• Streamlined the home equity line of credit processing time by 75%, enhancing the application process and attracting applications from well-qualified homeowners with increased average loan values.• Led the ongoing remediation of web accessibility issues for Section 508 of the ADA.• Co-developed an in-store wayfinding tool as a single-page JavaScript application for a nationally recognized luxury retailer's flagship department store.Let's connect to discuss Agile delivery opportunities and how we can drive impactful results together!
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