Ben Middleton
Customer Experience Leader, Asia and Pacific at Nielsen
Based in Fernhill, Australia
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Seniority
Manager
Department
Customer/Client Service
Location
Fernhill
Industry
Software Development
Company size
29K
Contact information
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b•••••••@nlsn.co
Phone
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Background
About Ben Middleton
Operations, Transformation and Quality Leader with a demonstrated track record of building and leading large teams.• In-depth experience in designing, deploying and sustaining organization-wide quality programs and delivering tangible financial benefits in companies across geographies. • Proficient in designing and implementing process excellence and innovation program, generating cost reduction and revenue enhancement opportunities and creating a culture of continuous improvement.• Adept in Change Management,(BPI Certified).• Versatile and multi-skilled, with the flexibility and ability to meet defined goals and objectives.• An excellent and effective communicator with strong critical problem solving and organizational skills.
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