Verified recordEducation Administration Programs

Ben Morse

Senior Telecommunications Engineer at Ultimate Medical Academy

Based in United States

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Seniority

Staff

Department

Engineering

Location

United States

Industry

Education Administration Programs

Company size

3.3K

Contact information

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b•••••••@ultimatemedical.edu

Phone

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Background

About Ben Morse

I work on Interactive Intelligence (Genesys PureConnect and Genesys Cloud CX), Nortel, and Avaya switches (G3si, series), CMS, Witness applications including server maintenance, CCE, general cabling and troubleshooting of phone issues. I am also very proficient in the computer world as I used to be a computer/server technician. My goals are to continue learning in my field and to enjoy the time I have here on this good Earth.Specialties: Genesys Cloud CX, PureConnect, CIC 3.0, CIC 4.0, 2016 R1 to present, G4xx gateways, CM 5.2.1 and 6.0, Verint/Witness systems (WFM, Contact Store, Viewer, and QM), Avaya VoIP/SIP/SES, S87xx platforms, vector programming, CMS, ECaS and CCEI have also learned some basic SQL in my career from using relevant databases in CIC. I would like to continue to build my SQL knowledge and at some point branch into the SQL domain.

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