Ben Naidus
Desktop Support Admin at Easypost
Based in San Francisco, United States
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Seniority
Staff
Department
Information Technology
Location
San Francisco
Industry
Software Development
Company size
378
Contact information
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b•••••••@easypost.com
Phone
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Background
About Ben Naidus
Mac/Windows Tech support expert with advanced hardware/software troubleshooting and server administration skills; utilizing an analytical mindset to improve efficiency and productivity while providing training and excellent customer service to users. Highlights-Became a self service provider for Apple performing hardware repair thus reducing downtime for affected users and wasted time going to Apple store -Implemented Profile Manager 2 for for more automated iOS/Mac provisioning and management (MDM solution) Expertise in: Windows Xp-10, Mac OS 7-10.14 Mojave, Windows Server 2003-2012, VMWare/Parallales/VirtualBox, Mobile Device Management, Adobe CS, MS Office, Hardware repair, JAMF Pro, Crashplan, BackupExec, Extensis UTS, Data recovery, Unix, DOS/PowerShell, XML Contact: benaidus@gmail.com
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