Ben Osborn

Background

About Ben Osborn

I design, develop, and facilitate training programs for leaders in the healthcare hospitality industry and love what I do. I'm passionate about building people up and equipping them to take on the hurdles of work and life, Specialties include: accountability, business development, coaching and mentoring, customer experience, employee onboarding, personality and behavioral assessments, rewards and recognition, team dynamics. Relevant Certifications: • Associate Certified Coach (ACC); International Coach Federation • Certified Group Coach (CGC); Christian Coach Institute • Checkpoint 360º Assessment; Profiles Int'l • DiSC Dimensions of Behavior • DACUM (Curriculum Development): Ohio State University; Dr. Robert Norton • Franklin Covey Certified Instructor: The 5 Choices to Extraordinary Productivity • Microsoft Office Specialist Certification • Myers-Briggs Type Indicator (MBTI), Step I and II: CPP Inc; AMA • OZ Accountability Certification; Partners in Leadership • Patient Experience Certificate; The Beryl Institute • ProfileXT Cognitive Behavioral Assessment Admin and Interp; Profiles International • Virtual Classroom Training with WebEx; Internal Certification Programs created and/or facilitated- Accounting and Financial Training - Coaching for Results - Conflict Management - Dealing with Difficult Attitudes - Developing Dynamic Leadership - DiSC Dimensions of Behavior - Excel Skills (intermediate and advanced)- Expectations and Accountability - HCAHPS: Patient Engagement and Scripting - Love ‘em or Lose ‘em (Career Systems Int.)- Manager-In-Training (MIT) Program - Memorable Interactions - Motivating Employees to be their Best - MBTI Teambuilding Workshop - OZ Principle Accountability (Partners in Leadership)- Presentation Skills - Speaking in the Moment - The 5 Choices to Extraordinary Productivity (Franklin Covey)- The Art of Effective Communication and Listening Skills - Time Management - What Customers Really Want