Ben Thoen

Background

About Ben Thoen

Spokane Chiefs Hockey Club | Spokane, WA Digital Communications Coordinator (October 2017 – Current) • Drive traffic to Spokane Chiefs’ events through the medium of email marketing and social media to an audience of potential customers. • Assist in the facilitation of on-ice promotions and in-game entertainment for a crowd of – customers on a nightly basis. Spokane Fit Body Boot Camp | Spokane, WA General Manager (August 2013 – October 2017) • Opened two locations, put new client acquisition systems in place, and added 300-350 new clients. • Identify and effectively market to a unique and specific target market through the means of print advertising, social media, email marketing, and business-to-business marketing. • Responsible for staffing 70 group fitness sessions per week between two separate fitness studios. • Utilize QuickBooks to execute bi-weekly payroll for 10-12 part-time employees. • Build value in our product by offering a premier product backed by proven case studies from satisfied clients. • Create systems to maximize client retention and ensure the delivery of pristine customer service to 300-350 clients. • Plan and execute community-building events to express gratitude for clients and build value in our product. • Provide unparalleled customer service that’s lead to exclusively “five star” reviews from each of the 145 clients that have reviewed us on social media.